Troubleshoot Issues with Resource Bridge in Azure Stack HCI

Troubleshoot Issues with Resource Bridge in Azure Stack HCI

Azure Stack HCI is currently in public preview and there are some known performance issues with Resource Bridge. This can lead to actions timing out and showing as errors in Nerdio Manager.

Troubleshooting Steps

If you are experiencing this issue, the first thing you should do is try to retry the operation. If the issue persists, you can follow these troubleshooting steps:

  1. Verify that the issue is not due to a transient timeout. Try the operation again and see if it succeeds. If it does, then the issue was likely due to a transient timeout.

  2. Check the Resource Bridge logs. The Resource Bridge logs can provide insights into the cause of the issue. You can find the Resource Bridge logs on the Azure Stack HCI nodes.

  3. Check the network connectivity between the Azure Stack HCI nodes and Azure. Make sure that the network connectivity between the Azure Stack HCI nodes and Azure is healthy. You can use a tool like ping or TRACERT to test the network connectivity.

  4. Check the Azure subscription quotas. Make sure that you have not exceeded the quotas for Azure resources that are used by the Resource Bridge. You can check the quotas in the Azure portal.

  5. Upgrade the Resource Bridge software. There may be a newer version of the Resource Bridge software that addresses the issue you are experiencing. You can check for updates in the Azure portal.

If you have tried all of the above steps and you are still experiencing the issue, then you can contact Microsoft support for assistance.

Additional Troubleshooting Tips

Here are some additional tips for troubleshooting performance issues with Resource Bridge:

  • Use the Resource Bridge Health Check: The Resource Bridge health check can help you identify potential issues with the Resource Bridge. You can run the health check from the Azure portal.

  • Use the Resource Bridge Performance Counters: The Resource Bridge performance counters can provide insights into the performance of the Resource Bridge. You can view the performance counters from the Azure portal or from a monitoring tool like Azure Monitor.

  • Use the Resource Bridge Troubleshooting Guide: The Resource Bridge troubleshooting guide provides detailed instructions on how to troubleshoot performance issues with Resource Bridge. You can find the troubleshooting guide in the Azure documentation.

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