How Will You Invoice Me?

How Will You Invoice Me?

Direct Customers

Nerdio Manager invoicing is handled via Azure Marketplace. You do not receive an invoice from us directly. Nerdio Manager charges are included in your Azure invoice you receive on a monthly basis.

Tip: Are you an enterprise with an Enterprise Agreement with Microsoft? You will still receive a monthly charge for Nerdio Manager consumption. Please see these FAQs from Microsoft for further information.

Nerdio Partner Customers

Nerdio Manager invoicing may vary based on arrangements made with our partners. Typically, you receive an invoice from your supplier (our partner) directly. In some cases, invoicing is handled via Azure Marketplace. Please contact your supplier for exact details.

Overview of AVD Billing

Nerdio Manager collects usage information hourly. Nerdio Manager counts the number of users who have used their AVD desktop at least once since the beginning of the month. This count is called “Monthly Active Users” (MAU).

When generating invoices, Nerdio Manager calculates the high-water mark of the MAUs for the month. If this value is greater than 0, then Nerdio Manager bills for those MAUs.

Overview of Intune-only Billing

Nerdio Manager collects usage information hourly. Nerdio Manager counts Intune device primary users and excludes AVD MAU users for the month. This count is called “Intune-only users.”

Note: We track Intune-only users only if Intune is enabled in your install of Nerdio Manager.

When generating invoices, Nerdio Manager calculates the high-water mark of the Intune-only users for the month. If this value is greater than 0, then Nerdio Manager bills for those Intune-only users.

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