Nerdio Manager Migration

Nerdio Manager Migration

The purpose of Nerdio Manager Migration is to allow customers who have existing environments the ability to migrate the Nerdio app service to another resource group, region, or subscription.

The webapp and associated resources can now be migrated to a new resource group or subscription, if required. Please contact your Customer Success Manager (CSM), Technical Account Manager (TAM), or support. Be sure to refer to Webapp Migration in your communications.

Prerequisites

  • Nerdio Manager version needs to be 5.7 or greater.

  • The associated Azure Key Vault cannot be copied and must be manually moved via the Azure portal. Before you proceed, ensure you review the requirements outlined in this Microsoft article Moving an Azure Key Vault across resource groups that describes the process of migrating a key vault to a new resource group, subscription, or region. It is critical that you are familiar with the document and its requirements before reaching out to support. This will save time once they contact you.

  • This process does take some time. Be sure to set aside the appropriate amount of time needed to complete the migration.

Post Migration

  • This migration process is a copy not a move. This means that if for any reason the process fails, you can revert back to the original environment.

  • It is the customer's responsibility to ensure all features work as expected before manually deleting items from the source location.

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