Personal host pool user self-service

Configure host pool user self service settings

Nerdio Manager allows you to configure which self-service functions a user can perform on their personal host pool. This includes starting, restarting, or stopping their desktop, and more.

To configure personal host pool user self-service options:

1. Locate the personal host pool you wish to work with.

2. From the more options menu, select Settings.

3. In the new dialog box, on the User Self-Service Portal tab, enter the following information:

   • Standard Features: Configure the following standard features:

     • Allow Users to START Desktop: Select this option to allow users to start their desktops.

     • Allow Users to RESTART Desktop: Select this option to allow users to restart their desktops.

     • Allow Users to STOP Desktop: Select this option to allow users to stop their desktops.

     • Allow end users to RESET own FSLogix profiles:End-users can reset their FSLogix profiles related to the host pool when they are assigned a role on this host pool.

   • Premium Features: Configure the following premium features:

     • Allow end users to RESIZE desktop: Select this option to allow users to resize their desktop.

       • Configure the following information:

         • Allowed VM sizes: From the drop-down list, select the allowed VM changes. If you leave this field blank, this disables VM size changes.

         • Allowed disk types: From the drop-down list, select the allowed disk type changes. If you leave this field blank, this disables the disk type changes

         • Allow disk size change: Select this option to enable disk size changes.

         • Restore desktops to their original size after: Enter the number of days or hours to wait before restoring desktops to their original size.

         • Restore when host: From the drop-down list, select the host status for resizing.

           Note: Select from the following options:

           • Always: Re-sizes the host at the scheduled time, regardless of session activity.

           • Has no active sessions: Re-sizes the host only if there are no users with an active session (disconnected or empty).

           • Empty only: Re-sizes the host only when the host has no sessions.

           Note: You may select allowed size(s) for resizing VMs and/or disks. Alternatively, leave any resizing option blank to disable the resizing option.

     • Allow end users to RE-IMAGE desktop: Select this option to allow users to re-image their desktop.

       • In the Allowed desktop images section, from the drop-down list, select the images that users can choose from.

     • Allow end users to RESTORE desktop: Select this option to allow users to restore their desktop from a previous backup.

       Note: Backup on this host pool must be enabled to select this option.

       • From the drop-down list, select the recovery point the user can use.

       Note: Select from the following options:

       • Instant restore only: The user can only restore from the last recovery point.

       • All recovery points: The user can select the desired recovery point from all the available recovery points.

     • Allow end users to RESTORE desktop: Select this option to allow users.

     • Allow end users to CREATE desktop: Select this option to allow users to create desktops.

       Note: This feature is only available for dynamic host pools. The VM parameters are taken from the auto-scale configuration. In addition, only assigned end users that do not have an existing desktop in the pool may create a new desktop.

     • Allow end users to RUN SCRIPTED ACTIONS on desktop Select this option to allow users to run scripted actions or scripted action groups on their desktop.

       • In the Allowed scripted actions section, from the drop down list, select the scripts you want to allow users to run.

         Note: You can add multiple scripts.

     • Allow end users to INSTALL UAM APPS on desktop Select this option to allow users to install UAM apps on their desktop.

       • In the Allowed UAM apps section, from the drop down list, select the apps you want to allow users to run.

     • Allow end users to UPDATE TAGS of desktop: Select this option to allow users to update the Azure tags on their desktop.

       • In the Name field, enter the allowed tag name.

       • In the Values field, enter the allowed tag values.

       • Select the pencil icon to allow end users to add and update tag values.

       • Select the trash can icon to allow end users to delete the tag.

       • Select the plus + icon to add another tag.

       • Select the cross x icon to delete a tag.

     • Allow end users to DISABLE auto-scale: Select this option to allow users to exclude their desktop from scheduled auto-scale activities for the specified duration. This can be useful for users who perform batch operations, or for developers.

       • In the Maximum duration (days) field, enter the number of days to exclude the users desktop for.

     • Show notifications: Select this option to create a notification that appears on the self-service portal.

       • Use the editor create the notification message.

       • Use the State Date, End Date, and Timezone drop-down lists to create a schedule for the message.

         Note: If a schedule is not specified, the notification is displayed on the self-service portal until it is removed here.

4. Once you have entered all the desired information, select Save or Save & close.

Manage host pool user self-service global settings

Nerdio Manager allows you to manage user self-service global settings such as changing the self-service portal's global notifications.

To manage personal host pool user self-service global settings:

1. Navigate to Settings > Environment > Nerdio tab.

2. Scroll down to and expand the User self-service portal (global settings) section.

3. Select New.

4. In the new dialog box, enter the following information:

   • Use the editor create the notification message.

   • Use the State Date, End Date, and Timezone drop-down lists to create a schedule for the message.

To edit existing user self-service portal notifications:

1. Navigate to Settings > Environment > Nerdio tab.

2. Scroll down to and expand the User self-service portal (global settings) section.

3. Do the following:

   • To edit a notification, select the pencil icon.

   • To delete a notification, select the trash can icon.

Enable administrator self-service portal access

Administrators can access the user self-service portal from within their admin console.

To enable administrator access to the self-service portal:

1. Navigate to Settings > Environment > Nerdio tab.

2. Scroll down to and expand the User self-service portal (global settings) section.

3. In the Self-service portal for administrators section, select the toggle to Enabled.

4. In the Self-Service Portal for Administrators dialog box, select OK to enable the feature.

5. The self-service portal for administrators is now enabled.

   Note: When enabled, the Desktops menu header is displayed on the left-hand side of the administrator console with an assigned desktop.