How can I participate in the Nerdio community forum?

Ask questions, share ideas, and provide answers to other users' questions, in the Nerdio community.

How is the community forum organized?

Your posts in the Nerdio community must be associated with specific topics. Such content organization allows you to browse the topic of your interest and check for any relevant posts there.

Specifically, the community structure is organized as follows:

• Topics: Parent items that group posts based common subjects.

• Posts: Topic child items that provide queries or suggest ideas.

• Comments: Active users' reflections on specific posts to provide answers or clarify ideas.

  

How do I search existing posts?

Before you post to the Nerdio community, run a quick search to see if the question has already been asked and answered in the community.

You can skim existing topics and posts from their respective pages, or use a global search to search the entire Nerdio knowledge base.

• Searching the topics: You can view all the associated posts or sort them by newest: posts, recent activity, votes, or comments.

• Using a global search: You can choose to filter the search results by type. To learn more, see Global search details.

Global search details

Using a global search lets you choose to search the entire knowledge base, including feature articles in your search results, or search the community posts only.

To display the filtering options for your search results:

1. In the search box, enter your search query.

2. Press Enter on your keyboard, and then select the type of content to include.

   

When using a global search, you can search for articles that:

• Include all the words you specify: Use double quotes (") around each word to find articles with all those words, for example, "AVD" "FSLogix". Articles that don't include all of the specified words are excluded from the search results.

  

  Note:

  • Ensure you use double quotes (") and not single quotes ('). Single quotes are ignored and provide regular search results for all the specified words separately.

  • Use spaces between the words you specify. Otherwise, these words are treated as a single query.

• Include a specific expression: Use double quotes (") around the entire expression to find articles that contain that expression and not individual words, for example, "AVD FSLogix".

  

• Exclude a specific word: Use the minus operator (-) in front of a word to exclude references with that specific word. For example, the search for scripts -runbooks returns articles containing the word script(s), but excludes the articles with the word runbooks.

  

• Include and exclude specific words or expressions within one search query: This is especially useful for advanced and more restrictive search results, when you want to find content with specific expressions but at the same time exclude certain references. For example, "scripted actions" -runbooks returns articles containing the expression scripted actions, but excludes the articles with the word runbooks.

  

How do I post to the community?

Add posts to share ideas or ask questions.

To add a community post:

1. In the upper left of the side menu, navigate to Community and select New post.

   

2. Provide the following details:

   • Title: Provide a meaningful title for your post.

   • Details: Enter your question, idea, or tip.

     Tip:

     • For longer posts, hover over the indicator in the bottom-right corner of the Details box. When your arrow becomes two headed, drag it to the bottom to extend the box.

     • Use the toolbar options to format your text, add images, code blocks, or links.

     • @mention other active users. Once a user is mentioned, they receive an email notification and automatically start following your post. You cannot @mention users if their public profiles are not enabled, or they have not submitted or commented posts in the Nerdio community yet.

   • Topic: From the drop down, select a topic that your post is related to.

   • Related to: Add content tags to help people find related content.

3. Select Submit.

   

How do I follow posts or users?

You can follow specific topics and posts in the Nerdio community, or active users that post to this community. This lets you receive email notifications when new posts are added to the topic you are following, your followed posts are commented on, or when the user you are following makes a post or comment.

To follow a post or user:

• Post: Go to Community > Posts, and then select the post you want to follow. Under the post title, select Follow.

  

• User: Search for any post of the user that you want to follow. Select the user's name, and then in the user community profile page, in the bottom-right corner, select Follow > New articles and posts or Follow > New articles, posts, and comments.

  

To unfollow a post or user:

• Post: Under the title of the post you are following, select Unfollow.

• User: Search for any post of the user that you want to unfollow. Select the user's name, and then in the user community profile page, in the bottom-right corner, select Following > Unfollow.

How do I comment on posts?

Commenting on posts lets you provide answers to existing queries, tips, or solutions.

To comment on a post:

1. Select the post you want to comment on.

2. Scroll down to the bottom of the post, and then in the Comments box, enter your comment.

3. Use the toolbar options to format your text, add images, code blocks, or links.

   Tip: For longer comments, hover over the indicator in the bottom-right corner of the Comments box. When your arrow becomes two headed, drag it to the bottom to extend the box.

4. Select Submit.

   

How do I vote for posts and comments?

You can vote for a specific post or comment to emphasize its importance.

• To vote for a post, under the post, select the Thumb up option.

• To vote for a comment, next to that comment, select the Up arrow.