NME entitlements consumption and billing

Nerdio Manager for Enterprise (NME) entitlements consumption and billing is based on actual user activity or user device assignment in a calendar month. Each unique user (identified by their Entra ID) is billed for only one NME entitlement per calendar month, based on the highest NME entitlement consumed.

Entitlement models

Each NME tenant is licensed under one entitlement model: Windows Cloud or AVD. A tenant cannot use both models at the same time.

  • Windows Cloud (Core or Premium): A unified entitlement with a single price point for both Azure Virtual Desktop and Windows 365 users. A user consumes one Windows Cloud entitlement per calendar month if they launch an AVD session, are the primary user of a Windows 365 Cloud PC, or both.

  • AVD (Core or Premium): Users consume an AVD, Windows 365, or UEM entitlement based on the hierarchy and billing logic below.

NME entitlement hierarchy (highest to lowest)

Windows Cloud model:

  • Windows Cloud (Core or Premium)

  • UEM

AVD model:

  • AVD (Core or Premium)

  • Windows 365

  • UEM

If a user consumes multiple entitlements in the same calendar month, only the highest entitlement is billed.

Monthly Billing Rules

  • Billing is based on calendar months (e.g., June 1 – June 30), not rolling 30-day periods.

  • Usage is tracked per unique Entra ID user.

  • These rules apply to both the Windows Cloud and AVD entitlement models.

  • A user only consumes an entitlement if the associated device is under management by Nerdio:

    • AVD session host

    • Windows 365 Cloud PC

    • Physical endpoint

  • For AVD session hosts, entitlement consumption is based on session access.

  • For Windows 365 Cloud PCs and physical endpoints, entitlement consumption is based on device assignment as the Intune Primary User.

Entitlement billing logic and inclusions

Note

Whether users are billed for the Core or Premium edition of Windows Cloud or AVD is determined by the edition selected in Nerdio Manager for Enterprise under the System > Settings > Nerdio > Services Managed > Azure Virtual Desktop area.

Windows Cloud model

User activity or Assignment

Nerdio entitlement billed

Includes management of:

Launched session on AVD session host, assigned to Windows 365 Cloud PC, or both

Windows Cloud Core or Windows Cloud Premium

AVD + any Windows 365 Cloud PCs + physical endpoints where the user is primary in Intune

No AVD session or assigned Windows 365 Cloud PC, but assigned to a physical endpoint

UEM

Any physical endpoints where the user is primary in Intune

No AVD session or assigned devices

None

N/A

AVD model

User activity or Assignment

Nerdio entitlement billed

Includes management of:

Launched session on AVD session host

AVD Core or AVD Premium

AVD + any Windows 365 Cloud PCs + physical endpoints where the user is primary in Intune

No AVD session, but assigned to Windows 365 Cloud PC

Windows 365

Any Windows 365 Cloud PCs and physical endpoints where user is primary in Intune

No AVD session or assigned Windows 365 Cloud PC, but assigned to a physical endpoint

UEM

Any physical endpoints where the user is primary in Intune

No AVD session or assigned devices

None

N/A

Premium edition features

The following features require a Premium edition entitlement (Windows Cloud Premium or AVD Premium). They are not included with Windows Cloud Core or AVD Core.

Category

Features

Infrastructure

  • Multiple Entra ID tenant support

  • Azure Government support

AVD Management

  • Advanced Auto-scale

    • Multiple Auto-scale triggers

    • Intelligent pre-stage

    • Rolling drain mode

    • Secondary Auto-scale configuration

    • Personal host pool auto-grow / auto-shrink

  • Desktop image disk tier optimization

  • Azure Files Auto-scale

  • Azure NetApp Files Auto-scale

  • Azure Capacity Extender

  • Azure API Limit Booster

  • Global Pools

Insights

  • Executive Insights

  • User Cost Attribution

  • Operational Efficiency

  • Auto-scale Analytics

  • Advisor Recommendations for AVD

  • Log Analytics cost optimization

Device & App Management

  • Intune cross-tenant support

  • UAM SCCM integration

End-user experience

  • Advanced end-user self-service actions

    • Resize desktop

    • Re-image desktop

    • Restore desktop

    • Create desktops

    • Run Scripted Actions on desktop

    • Install UAM apps on desktop

    • Update tags of desktop

    • Disable Auto-scale

  • Custom logo & notifications

Custom licensing agreements

The entitlements, consumption, and billing logic described above apply to Nerdio's standard licensing model.

If your organization has a custom licensing or billing agreement with Nerdio, please refer to the terms outlined in your agreement or contact your Nerdio representative for details.

Invoicing

Microsoft Marketplace Customers

NME invoicing is handled via the Microsoft Marketplace. You will not receive an invoice from Nerdio directly. NME charges are included in your Microsoft Marketplace invoice you receive on a monthly basis.

Note

Are you an organization with an Enterprise Agreement with Microsoft? You will still receive a monthly charge for NME consumption. Please see these FAQs from Microsoft for further information.

Nerdio Partner Customers

NME invoicing may vary based on arrangements made with the partner. Typically, you will receive an invoice from your partner directly. In some cases, invoicing is still handled via the Microsoft Marketplace. Please contact your partner for more details.

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