Troubleshoot performance issues with Intune Insights enabled

In some environments where Intune Insights is enabled, the Nerdio Manager UI may become slow to load, and certain tasks can take longer than expected.

• Cause: This often occurs when the Nerdio Manager App Service and the Intune Insights App Service share the same App Service plan, causing resource contention.

• Recommendation: Move the Intune Insights App Service (resource name starts with nmw-ii-######) to its own App Service plan so it has dedicated resources.

To move nmw-ii-###### App Service to its own App Service plan:

1. Identify the Intune Insights App Service (name pattern: nmw-ii-######).

2. Create a new App Service plan (choose an appropriate SKU/tier for expected load).

3. Move the Intune Insights App Service into the new App Service plan.

4. Monitor performance and scale the new plan up/down if needed.

For more details, see:

• To create a new App Service plan: Manage an App Service plan in Azure.

• To move the Intune Insights App Service to the new App Service plan: Manage an App Service plan in Azure.

• To review recommendations for App Service plans: Insights: Intune.