2026-04-01 Notice of End of Maintenance (EoM) and End of Life (EoL) for Sepago Integration
Announcement
Effective immediately, Nerdio will cease new sales of Sepago Azure Monitor for Azure Virtual Desktop (AVD) monitoring and analytics solution.
From April 1, 2026, the Sepago Azure Monitor solution for Nerdio reaches End of Maintenance (EoM): Nerdio will end development and ongoing maintenance of the Sepago solution with Nerdio Manager for Enterprise (NME). Existing customers may continue using the Sepago solution with NME until the integration reaches End of Life (EoL) on December 31, 2026.
Nerdio will continue to provide support for the Sepago solution with NME until it is EoL; however, additional features or bugfixes will no longer be offered after April 1, 2026.
Important: If you are a current Sepago user, you will be invoiced for the Sepago integration until you disable the solution in your tenant(s) and delete all associated resources or until the solution reaches EoL, whichever occurs first.
To remove the Sepago integration completely and ensure that you're not charged for any associated resources, follow Remove the Sepago integration from your environment
This decision follows notice from our partner, Proact, regarding their decision to end the development and lifecycle for their Sepago product.
For impacted customers, Nerdio recommends transitioning to Nerdio Insights features for your AVD monitoring and analytics needs moving forward. New feature requests for AVD monitoring within NME will be developed as part of Nerdio Insights.
The Path Forward: Nerdio Insights
We are excited to transition our Sepago customers to Nerdio Insights. These native features are designed to replace and exceed the capabilities provided by the legacy integration with Sepago.
Key benefits of Nerdio Insights:
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Included with NME Licensing: Both AVD Insights and Real-Time Insights are included with your NME AVD Premium and Core licensing at no additional cost.
Note: For administrative analytics over and above those in the core Nerdio Insights offering, Nerdio additionally provides Operational Efficiency Insights, available exclusively with NME AVD Premium licensing.
Native Integration: Built directly into the Nerdio Manager for Enterprise for a more cohesive experience.
- Feature Parity: Nerdio Insights already supports all core monitoring and analytics functionality previously provided by Sepago. See below for details.
- Active Development: As a core Nerdio feature, Real-Time Insights receives continuous updates, security patches, and performance enhancements.
Next steps
If you haven't already done so, please start using Nerdio Insights (AVD, Real-Time, and Operational Efficiency) today to familiarize yourself with our existing capabilities!
For details on how to enable Real-Time Insights, see Insights: Real-Time.
As always, if you have any questions, please reach out to your Nerdio Customer Success Manager.
Feature comparison: Sepago vs. Nerdio Insights
For most metrics, Nerdio Insights provides a more flexible and comprehensive set of data insights than Sepago. The screenshots in the following sections provide like-for-like comparisons of Sepago monitoring dashboards and the native Nerdio Insights equivalents.
Session Analytics (Host Pool)
Host resource usage
Sepago (total/average across all host pools):
Nerdio Insights (per session host):
Administrative analytics
Nerdio Operational Efficiency Insights:
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