With Nerdio Manager's Windows 365 self-service feature, end users with an assigned Cloud PC can perform a defined set of actions on their own device directly from the portal, without administrator involvement.
End users logging into the self-service portal see see a cut-down version of the Nerdio Managerinterface, showing only the self-service portal menu option, under Cloud Desktops > Self-service > Portal.
This feature is available to Windows 365 subscribers only.
Note
A broadly equivalent role, with more extensive customization options, is also available for AVD. See Personal host pool user self-service for details.
Users must be assigned the Nerdio Manager RBAC End User role by an administrator to be able to access the self service portal. Self-service actions are available only to End Users with a Cloud PC assigned to them under a self-service-enabled provisioning policy.
To create and assign a self-service enabled policy, a Nerdio Manager administrator must have at least the Manage Policies role in the Intune module. See Role-based access control (RBAC): Custom roles for the full set of Nerdio Manager roles and scopes.
Self-service is enabled per provisioning policy, so different groups of users can be given different levels of access.
-
Navigate to Cloud Desktops > Windows 365 > Enterprise , and select the Provisioning Policies tab.
Note
If you remember this page from within Cloud Desktops > Azure Virtual Desktop, it has moved here -- see Windows 365: Enable and configure Cloud PCs.
-
Locate the provisioning policy you want to enable self-service for, and from its action menu, select Enable User Self-Service Portal.
-
Under Allowed actions, select the actions end users should be permitted to perform on their own Cloud PC, from the following options:
-
Reprovision
-
Restore
-
Restart
Note
The Rename action is also available for administrators who assign themselves self-service portal access.
-
-
Optionally, enter a Description for your own reference (for example, to record why this policy has self-service enabled).
-
Select OK.
-
Navigate to Cloud Desktops > Windows 365 > Enterprise , and select the Provisioning Policies tab.
-
Locate the policy you want to work with, and from its action menu, select one of the following options:
-
To change the allowed actions or description, select Configure User Self-Service Portal.
-
To turn self-service off for the policy, select Disable User Self-Service Portal .
-
-
Personal host pool user self-service -- the equivalent capability for AVD personal host pools.
Comments (0 comments)