Console Connect - Change name and icon for support pop-up shown to customers

Can you please create a feature/option that allows the rebranding of Console Connect?

It now shows the name “Nerdio” to the end customers which is confusing to them.

The name “Nerdio” is also shown in the user consent pop-up.

Also it would be great if we could change the icon to one that is branded to our company.

This helps customers trust.

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Stefan Gajic

Thank you for this feedback, we really appreciate it!

We totally get the concern - having Nerdio branding show up to your end customers, including in the consent pop-up, can definitely cause confusion..

Honestly, this isn't something we can do right now, but we genuinely see a lot of value in it and strongly believe custom branding for Console Connect - the name, consent pop-up, and icon - should be part of the product down the road. We'll make sure this is logged and on our radar, and once this item is defined within our roadmap.

Thanks again for taking the time to share this - it really does help shape what we work on next!

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