Setup and Configuration

Troubleshoot App Service errors after upgrading to Nerdio Manager v6.3 or v6.4
Nerdio Manager versions 6.3 and 6.4 include changes related to the .NET framework, ensuring the ...
Nerdio Manager Update Error (v6.5)
Occasionally when Nerdio Manager is updated, the Azure Application Deployment API does not fully...
Nerdio Manager Support Outside of Current and Prior Version
To stay aligned with the rapid development of public cloud services, customers are expected to s...
How to find your Nerdio Manager Installation ID
Your Nerdio Manager Installation ID can be useful for Nerdio to quickly identify your installati...
Permissions Required to Join Azure Files Share to Domain (Active Directory)
This article explains the permissions required for a non-administrator, delegated domain user se...
Troubleshoot Nerdio Manager Azure Runbook Installation
If nmwInstall Azure Automation runbook fails during Login to Azure Resource Manager (see belo...
Troubleshoot "Need Admin Approval" Message upon Sign In
Nerdio Manager is an Enterprise Application registered in Entra ID. When it was initially instal...
Gather Application Insights logs
While troubleshooting some Nerdio Manager issues, support may request Application Insights logs....
Not All Users Are Visible on the Manage Users Page
By default, Nerdio Manager displays only Entra ID users that are synched with Active Directory. ...
Restart a Stopped or Failed WebJob
You may see a task that is stuck in a Pending state, or the alert "Nerdio Manager has not been a...
Storage Account Disallowed by Policy
Note This article assumes issues are encountered with the use of standard, out- of- the- box st...
Intune Insights error when upgrading Nerdio Manager
There is a known issue when upgrading Nerdio Manager where you might encounter a 500 (Internal S...
Update required for runbook scripted actions
If you have received notification from Microsoft stating Action required: Update to DesktopVirtu...
New permission required to manage Intune scripts
As of July 31, 2025 the Graph API permission DeviceManagementScripts.Read/ReadWrite.All is requi...